Thank you for shopping with Jingtea! We strive to ensure that every customer has a positive experience with our products. If you are not entirely satisfied with your purchase, we’re here to help.

Website URL: Jingtea.com

Entity Type: Business
Name: Jingyi Tea Culture
Country: China
Address: 3008, SOHO-7 Building, M2 East, Huayucheng, Fengxi Road, Shapingba District, Chongqing City
Phone: +86 – 19922979334

Personal Information Collected: We collect email addresses and names from users for order processing and communication purposes.

Contact Us:
Email: jingtea.com

Return Period:
You have 7 days from the date of delivery to return an item for a refund or exchange.

Return Conditions:

• Items must be returned in their original packaging and condition.
• Items purchased on sale or during promotional events are not eligible for return or exchange.

Shipping Costs:
The customer is responsible for covering the shipping costs associated with returning the item.

Refunds:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

Contact Us:
If you have any questions about our return policy or need assistance with a return, please contact us at jingtea.com. Our customer service team will be happy to assist you.